Damaged or defective items are accepted as long as the request is made to return the item within 30 days of receiving the merchandise. For other situations a special request must be made to customer service.
Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached. You can print the label, attach it to any box/package and return the items.
You will have 30 days to send the item back for full refund once they receive the free return label from you.
The package will be returned directly to our warehouse. Once we receive the items back we will process the return and refund the balance back to your account.
Please note free return labels are available for items being shipped within 48 continental states only. Alaska and Hawaii will have to cover their own cost.
Need to make an exchange? Please contact customer service to see if your item is eligible for a return or exchange.